Hold

Membership holds are available in 30-day increments and are limited to a total of six (6) months per calendar year.

Please allow up to 48 hours for hold requests to be processed. Requests submitted after business hours, on weekends, or on holidays will be reviewed beginning the next business day. Weekend requests will not be processed until Monday. We recommend submitting your request in advance of your upcoming billing date to allow adequate processing time.

At the end of your approved hold period, your membership will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable.

If you choose to cancel your membership while it is on hold, you must submit a cancellation request and meet the standard 30-day cancellation notice requirement outlined in your membership agreement.

If you return after cancelling your membership, the membership rates and options available at the time of reactivation will apply. Membership rates are subject to change.